SHIPPING & RETURNS
For more information on Zakonna Mavid, and the brands sustainable policy, as well as the importance Demi Couture has to shift fashion and its consumers to a more sustainable market visit INSIDE ZM.
Made-To-Order, Demi Couture, Sustainable Womenswear and Bridal
UK SHIPPING
Free, special delivery. Time of make + 1-2 days delivery.
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England, Scotland, Wales and Northern Island.
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1-2 days, once the order has been shipped.
INTERNATIONAL ORDERS
At present Zakonna Mavid does not accept international orders. However, if you CONTACT us, we would work our absolute hardest to meet your needs no matter where you are in the world.
MADE TO ORDER & FITTINGS
As we are a bespoke, made-to-order company, each garment is solely crafted for you. Please contact us for further information.
TIME OF MAKE
Due to the made to order nature of the service, the time of making is approximately 2-12 weeks. Time of making will be estimated once your purchase has been submitted, or upon messaging ZM.
Please note some garments may take shorter/longer due to specific fabrications and details to the design.
Zakonna Mavid recommends ordering in good time if ordering for an event.
Zakonna Mavid is not obliged to deliver goods on/before the agreed date. Due to the made-to-order nature of the service, orders may take longer than expected, exceptional circumstances may also affect the delivery time.
CANCELLATION AND RETURNS
Due to the made to order nature of the service, Zakonna Mavid does not accept returns or cancellation of orders however, please email as soon as possible after your purchase. If the team has yet to start production on your order we will refund you immediately.
Faulty: Zakonna Mavid has very rigorous quality control however if there is a fault, please email upon the day of receiving the parcel and ZM will do our best to resolve the issue.
DIFFERENCES TO THE FINAL PRODUCT
Due to Zakonna Mavid's sustainability policy, garments are made in 1/2 scale format to reduce fabric consumption and waste, when upscaled they may be slight differences within the final product. Particularly if the product contains embellishments, due to the availability of minuscule seed beads, embellishments (beads) may appear smaller than suggested.
Colours may slightly differ due to individual monitors.